Consumer information

Aaron Services are a responsible supplier of heating and maintenance services to the public and private sector throughout the East of England and the Midlands. Our aim is to ensure the heating systems of our 100,000+ customers are regularly serviced and maintained to a high standard. As a customer we hope you find the following information useful.

What to do in a Gas Emergency

If you think that you can smell Gas in your home, turn off your supply at the gas meter, ventilate area by opening windows and doors, and immediately contact the National Gas Emergency Service Provider, National Grid on 0800 111 999.

Trouble Shooting Checklist

There could be a number of reasons why your central heating or hot water system isn't working.

Download our trouble shooting checklist here

The importance of your Annual Heating Safety Check

Every year, Aaron Services arranges suitable appointments with our customers to gain access to their home for essential annual heating safety checks. Having your appliance/s serviced helps to ensure your safety. Legislation states that the service must be carried out once a year, so it is essential that you make every effort to keep this appointment or contact us immediately to make an alternative appointment. Should you fail to keep your appointment or fail to arrange an alternative date, the matter will be referred back to your Landlord.

Energy saving advice

We all want homes to be warm and snug this winter - while keeping heating bills to the minimum. The solution? Make a few little changes so no energy goes to waste. Here are our tips for a warmer, greener winter...

Heating your home is a necessary part of the British winter, but it can be expensive. Don't resign yourself to chilly rooms and big bills - just make sure you're heating efficiently.

With a little preparation you can cut your heating bills and settle in for a snug, green winter. Plus we've got other great ideas for being eco-friendly in the run up to winter.

  • Fine-tune your central heating
  • Bleed your radiators
  • Insulate your loft and walls
  • Check for draughts
  • Get your boiler serviced
  • Compost those autumn leaves
  • Remember to switch off your lights
  • For further information visit: www.energysavingtrust.org.uk

Home Heating Safety

Please ensure that you allow us to gain access to your property on an annual basis, so that our trained engineers can carry out safety checks on your central heating appliances.

Please also remember that an air vent that supplies combustion air to an appliance must never be blocked up, as it this can cause serious issues including CO poisoning!

Repairs and maintenance
Repairs and maintenance
System installation
System installation
Sustainability
Sustainability
Consumer information
Consumer information
Health and Safety
Health and Safety